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Unable to save down
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Topic: Unable to save down (Read 2031 times)
Devo
Junior Member
Karma: +0/-0
Posts: 1
OrgPlus
Unable to save down
«
on:
February 12, 2009, 05:50:58 PM »
I have OrgPlus 6 at work; OrgPlus 7 at home. When I create a chart at home and send it to work, I am unable to open the chart or project, even when I have saved it down to 6. If I save it into Powerpoint at home, it will not invoke when opened at work. When I do save it down to 6, there is no confirmation message that I have done so. Any thoughts? Thank you.
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ScottJ_HC
Forum Administrator
Full Member
Karma: +0/-0
Posts: 147
Re: Unable to save down
«
Reply #1 on:
February 17, 2009, 12:20:22 PM »
Dear Devo,
Thank you for contacting the support team.
When opening the chart that was saved as an OrgPlus 6 file from your OrgPlus 6 application, what is the error that you receive. You will want to ensure that you are on the latest build of OrgPlus 6. Choose Help | About OrgPlus. Check that you are on build 421. If you are on a lower build, please download the latest build from the link below:
http://www.humanconcepts.com/products/maintenance-download.php
Please let me know if you continue to encounter further issues.
Regards-
Scott Jacobsen
Enterprise Support Technician
Direct: 415-275-9135
Fax: (208) 377-1064
www.orgplus.com
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