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Author Topic: Template does not apply format rules  (Read 3315 times)

mdossa

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Template does not apply format rules
« on: September 26, 2008, 01:49:53 PM »

I am trying to use the command line of OrgPlus to take an Excel file, generate the org chart and format it according to a template I have created. All is working, except the chart rules in the template are not applied to my chart, they only seem to get copied into it.

Conditional formatting on the other hand is applied automatically. Is there a way to apply the chart rules via the command line?

Thanks!
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BenU

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Re: Template does not apply format rules
« Reply #1 on: September 29, 2008, 06:26:44 AM »

Thank you for contacting the OrgPlus Support Team.

The chart rules should be applied to the chart when the template is used from the command line. I have performed a test here to verify this, and the template functioned properly. If you can send your template file and data you are importing to benu@orgplus.com, I can try and see what might be causing this to fail.

Please also include the context you used when importing from the command line.

If you have any further questions feel free to contact us at op.support@orgplus.com.            
      
Sincerely,            
      
Ben Ulmen            
Technical Support Representative            
« Last Edit: September 29, 2008, 06:30:59 AM by BenU »
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mdossa

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Re: Template does not apply format rules
« Reply #2 on: October 03, 2008, 05:28:46 AM »

Thanks for your response Ben.

I ran some more tests before I got back to you and I found that the option -c in the command line may be the issue.

The following cmd line creates the chart but does not apply the chart rules:
"C:\Program Files\HumanConcepts\OrgPlus 7\OrgPlus7.exe" new_org_chart.xlsx -q -y -c -s3 2 -tfho org_chart_template.opxt

Then I remove the -c and change it to:
"C:\Program Files\HumanConcepts\OrgPlus 7\OrgPlus7.exe" new_org_chart.xlsx -q -y -s3 2 -tfho org_chart_template.opxt

Now it works OK and formats the chart with all rules and conditional formatting.

Hope you can replicate this, otherwise just let me know and I can send you the files I'm using.

Thanks!
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BenU

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Re: Template does not apply format rules
« Reply #3 on: October 03, 2008, 12:58:50 PM »

Thank you for contacting the OrgPlus Support Team.

I was actually unable to replicate this using the -c. So if you could send me those files I can attempt to locate the overall cause. For the time being at least you have this workaround.

If you have any further questions feel free to contact us at op.support@orgplus.com.            
      
Sincerely,            
      
Ben Ulmen            
Technical Support Representative              
HumanConcepts              
(888) 821-1261            
Workforce Modeling and Intelligence            
www.orgplus.com
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mdossa

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Re: Template does not apply format rules
« Reply #4 on: October 07, 2008, 05:20:41 AM »

Thanks Ben, I have sent you the files by email.

Appreciate your help!
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BenU

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Re: Template does not apply format rules
« Reply #5 on: October 10, 2008, 07:41:01 AM »

Thank you for contacting the OrgPlus Support Team.

I was able to replicate the issue using your data. I tried another test using my own data and the issue replicated this time. I believe the reason it didn't before was because my original chart rule adjusted an assistant style instead of a regular box style. This issue is being sent to the developers to be looked at. Until the bug is corrected you should continue to use the workaround you discovered.

If you have any further questions feel free to contact us at op.support@orgplus.com.            
      
Sincerely,            
      
Ben Ulmen            
Technical Support Representative              
HumanConcepts              
(888) 821-1261            
Workforce Modeling and Intelligence            
www.orgplus.com
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