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[bmartin]

I've been using OrgPlus 7 for a year and had purchased the support package. I received a link from Human Concepts to download a free upgrade to OrgPlus 8, which I downloaded a few months ago. Our administrator recently installed the upgrade but we have no product/unlock codes, and the registration dialogue box in OrgPlus doesn't recognize my email address. How can I get the codes to use OP8?

[bmartin]

I've been using OrgPlus 7 for a year and had purchased the support package. I received a link from Human Concepts to download a free upgrade to OrgPlus 8, which I downloaded a few months ago. Our administrator recently installed the upgrade but we have no product/unlock codes, and the registration dialogue box in OrgPlus doesn't recognize my email address. How can I get the codes to use OP8?

[size=12]Has this forum been abandoned? I posted the question above on June 16, and have no response as yet. Also, the forum has been polluted by phishing and spam messages. Is there no one home at Human Concepts?[/size]

[ChrisL_HC]

Dear bmartin,

Please accept my sincere apologies for the tardiness of our reply.  We take great pride in assisting our customers effeciently and effectively.  I have generated an unlock code for you and have sent it to your registered email address, you should receive it shortly.  If in the future you find that we are not as responsive as you would like, please feel free to send us an email at op.support@orgplus.com.