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[oeposada]

I have created more than 20 organization charts in my computer that was Windows XP. Now I have a new computer that runs Windows 7. In the new computer the “My Chart” folder is installed in C:\Users\oeposada\Documents\My Charts  vs the old XP C:\Documents and Settings\oeposada\My Documents\My Charts. This change in window has impacted all the Oracle connection and Scheduled daily updates.

Do you have any suggestion how to re-use my old charts without recreating all the charts again?

Thanks
Oscar E. Posada

[DerekY_HC]

Dear Oscar,

Thank you for contacting the OrgPlus Support Team.

It may be possible to recreate your old directory, C:\Documents and Settings\oeposada\My Documents\My Charts. This would allow you to use your old charts and not have to update your Oracle connections or schedules. However, if this does not work then you will more than likely need to re-create your charts.

For your reference, your case number is: 00125489.

Please let me know if there is anything else I can help you with.

You can find additional support at our online Support Center at:

http://www.humanconcepts.com/support

If you require further assistance please feel free to contact the OrgPlus Support Team by clicking here:

http://live.sf.orgplus.com/crm.web.forms/web/support/WebSupport.aspx

Sincerely,

Derek Younger
Technical Support Associate
HumanConcepts
www.orgplus.com