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Author Topic: Unique field is removed with data refresh  (Read 2198 times)

leatonj

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Unique field is removed with data refresh
« on: June 03, 2005, 03:42:47 AM »

Hi,

  All of our charts use the data import option available in version 5 (build 137).  Occasionally a chart will lose its unique field setting and the import will fail.  We are then unable to select the unique field in the Refresh Properties menu and are forced to create the chart again from scratch.  Is this a known problem?

 Thank you
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Re: Unique field is removed with data refresh
« Reply #1 on: June 06, 2005, 11:38:10 AM »

leatonj,

Thank you for contacting the OrgPlus Support Team.

This is a known problem in OrgPlus 5.0 build 137. You should upgrade to 5.1.1 build 213. Here is a link to download 5.1.1:

Download Link: http://www.humanconcepts.com/products/maintenancedownload.htm

You can find additional support at our online Support Center at:

http://www.humanconcepts.com/support.

If you require further assistance please feel free to contact the OrgPlus Support Team by clicking here: http://humanconcepts.com/servlets/res02.WebSupport

Sincerely,

The OrgPlus Support Team
OrgPlus. Organize. Visualize. Strategize

HumanConcepts
www.orgplus.com
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JoeSalvatore

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Re: Unique field is removed with data refresh
« Reply #2 on: June 11, 2005, 10:37:08 AM »

Your using SQL so why not create a table of these consultants with an identical structure as your query that your using with OrgPlus. Then change the query to UNION the consultants with the other OrgPlus data.
This would combine the "Real" staff with the "Consultants" prior to OrgPlus manipulations so that they don't get "dropped" when you refresh the chart.
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Re: Unique field is removed with data refresh
« Reply #3 on: June 13, 2005, 08:39:59 AM »

JoeSalvatore,

Thank you for contacting the OrgPlus Support Team.

A very wise idea indeed. Build 137 is a bit flaky in it's refresh options as well.  ;)

You can find additional support at our online Support Center at:

http://www.humanconcepts.com/support.

If you require further assistance please feel free to contact the OrgPlus Support Team by clicking here: http://humanconcepts.com/servlets/res02.WebSupport

Sincerely,

The OrgPlus Support Team
OrgPlus. Organize. Visualize. Strategize

HumanConcepts
www.orgplus.com
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